Warranty Information

KeepGlad Limited Warranty — Shop with Confidence

Every KeepGlad product is backed by a limited warranty covering defects in materials and workmanship under normal household use. We stand behind the quality of our home appliances — each unit undergoes rigorous testing before shipment — so you can buy with complete peace of mind. Warranty coverage begins on the date of purchase from any authorized seller, including keepgladstore.com.

Warranty Coverage Details

If your KeepGlad appliance develops a defect in material or workmanship within the warranty period, our support team will arrange a free repair or replacement of the defective part — at no cost to you.

  • All appliance models include dedicated after-sales support.
  • Orders placed directly on keepgladstore.com are automatically registered for warranty — no extra steps needed.
  • Warranty claims made within 30 days of purchase include free return shipping. After 30 days, customers may be responsible for shipping fees.

How to Claim Your Warranty

Filing a home appliance warranty claim is simple. To receive the fastest possible service, please have the following ready:

  • Product model number — found on the label on your unit
  • Proof of purchase — order confirmation email or receipt

Then reach out to our support team directly:

Our team typically responds within 1 business day.

What Is Not Covered

This limited warranty does not cover the following situations:

  • Misuse or improper installation — damage resulting from incorrect setup or use outside intended purpose
  • Lack of maintenance — issues caused by failure to follow care instructions
  • Electrical damage — voltage fluctuations, power surges, or power failure
  • Unauthorized repairs or modifications — any work performed by non-authorized personnel voids the warranty
  • Physical or external damage — fire, flood, accidents, abuse, or normal wear and tear
  • Consequential or indirect damages — we are not liable for product loss, data loss, or business interruption
  • Non-original purchasers — this warranty is non-transferable and applies only to the original buyer
  • Outside supported regions — warranty service may not be available in all geographic areas

Contact Our Support Team

Have a warranty question or ready to start a claim? Our customer support specialists are here to help.

Or browse our full range of home appliances — all backed by the KeepGlad warranty promise.