At KeepGlad, we believe getting your premium dehumidifier home should be simple, fast, and transparent. That's why we offer free shipping on all orders to the contiguous United States and Canada — no minimums, no hidden fees.
Shipping Coverage
Free standard shipping with no minimum spend applies to the 48 contiguous US states, Washington, D.C., and Canada. For Alaska and Hawaii, we provide free shipping on orders of $299.00 and above ($15.00 flat rate for orders under $299.00).
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. We always aim to ship as quickly as possible — many orders ship the same day.
Shipping & Delivery Timeframes
Shipping is available Monday through Friday (business days only, excluding federal holidays). Your estimated delivery window is calculated as: Processing Time + Shipping Time.
| Region | Shipping Method | Order Total | Shipping Cost | Estimated Delivery |
|---|---|---|---|---|
| Contiguous United States (48 states & Washington, D.C.) | Fast Standard Shipping | Any order total | Free | 5–8 Business Days |
| Canada | Fast Standard Shipping | Any order total | Free | 5–8 Business Days |
| Alaska & Hawaii | Standard Shipping | $299.00 and above | Free | 5–8 Business Days |
| $0.00 – $298.99 | $15.00 |
Delivery estimates begin from the date of shipment, not the order date. Actual delivery times may vary due to carrier delays or weather conditions. The exact shipping options available for your address are always shown at checkout.
Order Tracking
Once your order ships, you'll receive a shipping confirmation email with a tracking number. All KeepGlad shipments are fully trackable in real time. You can monitor your delivery status anytime at 17track.net — one of the most comprehensive global tracking platforms.
Didn't receive your tracking email? Check your spam folder or contact our support team — we're happy to help.
Customer Support
Our team is here to ensure your order arrives smoothly. If you have any questions about your shipment, delivery status, or order details, please reach out to us at support@keepgladstore.com. We typically respond within 1 business day.
Frequently Asked Questions
Do you offer free shipping on all orders?
KeepGlad provides free shipping with no minimum spend to the 48 contiguous US states, Washington, D.C., and Canada. For Alaska and Hawaii, shipping is free on orders of $299.00 and above, and $15.00 for orders under $299.00.
How long does shipping take?
After processing (1–2 business days), orders to the contiguous US, Canada, Alaska, and Hawaii are typically delivered within 5–8 business days.
Can I track my KeepGlad order?
Absolutely. Every order includes a tracking number sent to your email once shipped. You can track your package in real time at 17track.net.
Do you ship to Alaska and Hawaii?
Yes. Alaska and Hawaii orders qualify for free shipping on orders of $299.00 and above, or $15.00 for orders under $299.00, with delivery in 5–8 business days after processing.
