Privacy Policy | KeepGlad — How We Protect Your Data

Your Privacy Matters

Privacy Policy

Effective Date: April 15, 2026  ·  Last Updated: May 2026  ·  Applies to: keepgladstore.com

This Privacy Policy describes how KeepGlad Store (“Company”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from keepgladstore.com. We are committed to protecting your privacy and handling your data with transparency and care.

1. Personal Information We Collect

Device & Browsing Information

When you visit our site, we automatically collect certain information about your device and browsing behavior, including your browser type, IP address, time zone, and cookies. As you browse, we also collect data about the pages or products you view, referring websites or search terms, and how you interact with the site. We refer to this as Device Information.

We collect Device Information using the following technologies:

  • Cookies: Small data files stored on your device that may include an anonymous unique identifier.
  • Log files: Track actions on the site, including IP address, browser type, ISP, referring/exit pages, and timestamps.
  • Web beacons, tags, and pixels: Used to understand browsing behavior and measure site performance.

Order & Account Information

When you make or attempt to make a purchase, we collect Order Information such as your name, billing and shipping address, payment details, email address, and phone number. Together, Device Information and Order Information constitute your Personal Information.

2. How We Use Your Personal Information

We use Order Information to fulfill your orders, process payments, arrange shipping, and send order confirmations. We also use it to:

  • Communicate with you about your order or account;
  • Screen for potential risk or fraud;
  • Send marketing or promotional communications where you have opted in.

We use Device Information to improve and optimize our site, analyze customer behavior, and assess the effectiveness of our marketing campaigns.

3. Sharing Your Personal Information

We share your Personal Information with trusted third-party service providers to help operate our business:

We may also share information to comply with applicable laws, respond to legal process, or protect our rights and the safety of our customers.

4. Behavioral Advertising & Targeted Ads

We use your Personal Information to deliver targeted advertisements or marketing communications that may be relevant to your interests. You can learn more at the Network Advertising Initiative.

Opt out of targeted advertising:

5. Cookies & Do Not Track

We use cookies to enhance your browsing experience, remember preferences, and analyze site traffic. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect certain features of our site.

We currently do not alter our data collection practices in response to Do Not Track (DNT) browser signals, as no uniform standard for DNT has been established.

6. Your Privacy Rights

California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of your personal information. We do not sell your personal information to third parties. To exercise your rights, contact us at support@keepgladstore.com.

European Residents (GDPR)

If you are located in the European Economic Area, you have the right to access, correct, update, or request deletion of your personal information. You also have the right to object to processing and to data portability. Contact us to exercise these rights. Note that your data may be transferred to and processed in the United States and Canada.

7. Data Retention

We retain Order Information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. If you would like your data deleted, please contact us at support@keepgladstore.com.

8. Children's Privacy

Our site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will update the Last Updated date at the top of this page. We encourage you to review this policy periodically.

Frequently Asked Questions About Your Privacy

Does KeepGlad sell my personal information?
No. KeepGlad does not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share data with trusted service providers (such as Shopify and Google Analytics) necessary to operate our store.
What cookies does KeepGlad use?
We use essential cookies to keep your shopping cart active and remember your preferences, as well as analytics cookies (Google Analytics) to understand how visitors use our site. You can manage or disable cookies through your browser settings at any time.
How can I request deletion of my personal data?
You can request deletion of your personal information at any time by emailing us at support@keepgladstore.com. We will process your request in accordance with applicable law, typically within 30 days.
Is my payment information stored by KeepGlad?
No. Payment information is processed securely through Shopify Payments and our payment processors. KeepGlad does not store your full credit card details on our servers.
How do I opt out of marketing emails from KeepGlad?
You can unsubscribe from marketing emails at any time by clicking the Unsubscribe link at the bottom of any email we send, or by contacting us at support@keepgladstore.com. Transactional emails such as order confirmations are not affected.

Privacy Questions? We're Here to Help.

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, our support team is ready to assist.

Contact Privacy Support